Notifications

Stay informed without the noise.

Configure exactly which events trigger notifications and how you receive them. SMS for urgent alerts, email for summaries, in-app for everything else.

Channel control

  • SMS for time-sensitive alerts (violations, tows)
  • Email for daily summaries and receipts
  • In-app feed for full activity log
  • Volume estimate based on lot activity

Smart filtering

  • Role-based alert routing per property
  • Mark read/unread with type filtering
  • Mandatory alerts cannot be silenced
  • Actionable SMS with direct links
Included with platform

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Related Tickets

PPAPP-310 (notification preferences, Done), PPAPP-312 (SMS alerts, Done), PPAPP-315 (in-app feed, Done)

Notification Preferences

Property admin configures delivery channels.

Type Email SMS
Reservation Updates
New, extended, expired
Billing Receipts
Payments, refunds
Marketing
Promotions, updates
~8 notifications/day based on current lot activity.

Role-Based Alerts

Property: 204 S Elm St

Alert Type Email SMS
Pending Alerts
Active Alerts
Completed Alerts
Violation Alerts
Be warned! There can be a lot of notifications if you have a highly active property.
Tip: Keep only mandatory in-app alerts on.

Notification Feed

In-app bell icon notification center.

Recent
Mark all read
New violation - TX QWR-9087 at Lot A
2 min ago
Tow request accepted by Lone Star
15 min ago
Daily revenue: $287.50
1 hr ago
Reservation extended - TX ABC-1234
2 hr ago
All Violations Revenue Towing

SMS Samples

What your notifications actually look like.

Reservation
New reservation at 204 S Elm - 6hr, $9.99
Violation
Violation notice issued - TX QWR-9087, $10.00 fee
Tow
Tow dispatched to 204 S Elm - Lone Star ETA 12 min
Revenue
Daily summary: $287.50 from 14 reservations