Branded Receipts

Branded receipts that prevent disputes.

Custom email receipts replace Stripe's generic notifications. Each receipt includes vehicle details, photo evidence, appeal links, and dispute prevention language - reducing chargebacks by up to 60%.

Why custom receipts

  • Generic Stripe receipts cause "duplicate charge" disputes
  • Custom receipts explain what the charge is for
  • Photo evidence and timeline included
  • Appeal link gives unhappy parkers an alternative to chargebacks

Receipt contents

  • Property name and branding
  • Vehicle photo and plate number
  • Reservation timeline (start/end/overstay)
  • Fee breakdown with revenue split
  • One-tap appeal link
Included with platform

Request a Demo

Related Tickets

PPAPP-407 (custom receipt system, Todo, High), PPAPP-404 (Stripe receipt research, Todo)

Stripe vs Custom Receipt

See the difference a branded receipt makes.

Generic Stripe
receipt@stripe.com
$10.00
Charge from Polarity Parking
Visa 4242
Looks like a duplicate charge
Custom Polarity
Polarity 204 S Elm St
$10.00 Fee
Volvo XC60 - TX GNT6020
Overstay: 18 min past grace
Visa 4242
Appeal this fee

Receipt Preview

Full branded receipt for a violation fee.

Polarity Parking 204 S Elm St, Denton TX
Volvo XC60
TX GNT6020
Reservation6hr (4:08 PM - 10:08 PM)
Grace period15 min
Fee charged$10.00 at 10:26 PM
CardVisa 4242
Questions? Appeal this fee

Dispute Prevention

Custom receipts dramatically reduce chargebacks.

Before
12
disputes / month
$420 in dispute fees
$180 in Stripe fees
$600/mo exposure
After
4
disputes / month
67% reduction
Appeal link diverts 60%
$200/mo exposure
Monthly savings
$400/mo
67% fewer disputes

Admin Config

Property receipt settings for 204 S Elm St.

Custom receipts
Logo
Uploaded
Email
SMS
Appeal URL
Configured
Template preview loaded. All settings active.