Towing Portal

Your towing dispatch platform.

Towing companies connect to Polarity's network of properties. Receive dispatch requests, accept jobs, track vehicles, and get paid automatically. No more phone tag.

For towing companies

  • Receive real-time dispatch notifications
  • Accept/decline with one tap
  • GPS-based ETA and routing
  • Automatic invoicing via Stripe

Market opportunity

  • 39,000+ towing operators in US
  • $11.3B industry
  • Most still use phone dispatch and paper invoices
  • No dominant national SaaS platform
Free while onboarding; $200/mo + $10/tow planned

Request a Demo

Status

Built and shipped, not merely "infrastructure." The partner-facing portal exists at /towing/:slug in the product app: 8 tables, 12 service objects, 11 controllers, 29 views, Pundit policies scoped per partner, partner Stripe Connect Express onboarding, a two-policy dispatch engine (10-minute primary-partner window then open queue), 19 structured decline reasons, and the tow-back custody chain. Verified against the code 2026-08-02 (PP-906).

What is not built: operator billing ($200/mo + $10/tow), public self-serve partner signup, GPS/ETA tracking, and photo-evidence upload. Charging operators is gated on tow volume and on the merchant-of-record question (PP-496).

Market: 39K US operators, highly fragmented, most still on phone dispatch and paper invoices. TX 2308.401 bars a property from profiting on tows from its own lot, so the property receives $0; it does not restrict the platform. On a tow-back the towing partner is paid 75% and Polarity keeps 25% — see the note on the Towing demo page. The per-tow operator billing described above is a separate line and is not built.

Partner Signup

Lone Star Towing signs up on polaritytowing.com.

Insurance verification complete
Verified Partner

Connect to Properties

Available properties in your service area.

204 S Elm St Denton - 2.3 mi
Connected
200 Bryan Ave Fort Worth - 18 mi
Connected
Connected to 2 properties

Receive Dispatch

New Tow Request

Push notification from 204 S Elm St.

Property 204 S Elm St
Vehicle Volvo XC60
Plate TX GNT6020
Occurrence Overstay - past due fee
Dispatched 10:52 PM
ETA 12 min

Tow Complete

Vehicle secured. Invoice auto-generated.

Photo evidence uploaded
2 photos - 11:15 PM
Storage Lone Star Tow Yard
Tow fee $200.00
Payable by Vehicle owner via Polarity
Platform fee $10.00 to Polarity
Partner payout via Stripe (2 business days)

Partner Dashboard

Monthly Stats
14
tows completed
11 min
avg response
92%
acceptance rate
4.8
partner rating
Gross revenue $2,800.00
Platform fees -$140.00
Net revenue $2,660.00
Connected to 2 properties in service area